This a long overdue Letter of appreciation for your brilliant build of our home on Odyssey Lane. We could not be happier with it. It was an innovative build designed to compliment the spectacular setting. There were many challenge with terrain, bylaws, and budget yet somehow you managed to give us a home that not only exceeded our expectations but was more than we could have dreamed.
As an off site client, there were many things that impressed me during this build . First off was the professionalism of your team. The site was always left immaculate, the team members were respectful and professional, suggesting ideas that we often incorporated. Clearly this was not just a job and they felt empowered and confident in their abilities.
Secondly, was the constant focus on budget. You worked hard to insure that we received the best value for our dollar.
Thirdly was the attitude that the clients wishes were important. I have been involved with a number builds and renovations and am quite familiar with “builder mansplaining“. Never once did this happen. My opinions were listened to with an aim to make them happen if at all possible.
In addition there was the complete trust I developed with you and your entire team. I was unable to be at the site for months at a time but I was regular consulted completely confident that any decision made was in the best interest of our vision of the build.
Lastly and most rarely was your absolute commitment to follow up. Any issues that have occurred , you have dealt with regardless of specific manufacturers’ warranty. I am completely confident in the quality of our beautiful home because you have allowed us that reassurance.
In closing I can’t thank you and your team enough. Building projects in my opinion are challenging and exciting but rarely straightforward and easy. Icon made our complicated build an easy and positive experience.
We would highly recommend Jamie Carson and his company Icon Developments. Throughout the planning and construction phases of our new home, they were responsive to our needs, and innovative in their approach to any issues or challenges that arose. We found Jamie to be prompt, attentive and resourceful, and a delightfully innovative problem-solver. He was flexible and accommodating, and as a result, we have ended up with a quality custom home that we truly love. The finished end product, showcasing both quality craftsmanship and attention to detail, is a pleasure to us every day, and so enhances our experience of living in this new community.
Icon and Jamie Carson took our design and made our cozy retirement home a reality. We cannot say enough about our building experience with Icon. Although we were only able to be on site periodically during the building process, we gained total confidence in Jamie and his associates to deliver the finished product. We would not hesitate to recommend Icon Developments to anyone. Jamie’s personal attention to detail made our dream come true.
After walking through a previous house that Jamie had built we were impressed with the quality of craftsmanship. It was an easy choice to go with Icon Developments. He is exceptional, our home is totally custom. There is nothing ordinary about it- everything has been custom designed and he accepted every challenge and always came through. We pinch ourselves everyday. We both had a clear vision of our home and between Blue Sky Architecture, Jamie and ourselves we made our dream come true. If anyone ever came to me wanting to build in Ucluelet, I would tell them not to search any further than Icon Developments
Engaging Icon and Jamie Carson to build our house in Tofino was a win-win for us. Being complete novices in anything to do with construction and living over 6 hours from the site we were completely dependent on our contractor and Jamie delivered on every front. He is a real professional and his people are too. He communicates clearly, (especially on complex matters) and on a timely basis, is great with ideas and advice while always respecting the owner’s wishes. Icon delivered real quality work and did it on our schedule. Definately to be recommended.
Dear Jamie, We congratulate you for winning a Gold Care Award for our home. You and your crew deserve much recognition for the wonderful home you created for us. We are so excited and pleased with our new home. You made the process so comfortable and easy for us. Your innovative ideas and special features such as the timber frame work, the millwork and our amazing fourteen seat dining room table take the home from ordinary to extraordinary. We appreciate how closely you worked with us from beginning to end to produce such an excellent outcome. Your attention to detail and professionalism along with your very talented crew gave us great confidence to deal with any problems or challenges that came up along the way. You always had a reasonable and innovative solution. Your choice of trades was great you picked very talented folks who were also very professional and easy to work with. Your crew was always on time and well organized. Your aftercare has been above and beyond. You have given us the confidence to rely on you to deal with little things that come up from time to time. You are the best and we would and will recommend you to anyone who is considering building a home. Please feel free to use our names.